Luckily “Pete” was super helpful and gave me the name of a website (not Amazon) that I need to go to and enter my payment information to update it. I played along and said, “OMG I did not place that order! Please cancel it, whatever shall I do?” My sarcasm was clearly lost on “Pete from Amazon”. He then said, “your order is due to arrive by Friday, did you place this order or was this someone else making a fraudulent purchase with your account?” Wow, I’m not sure I’ve ever been asked that by any customer service rep I’ve ever spoken with from any company.
He asked for my email and I replied with He clearly could not have cared what I said, because even with the fake email, fake name, and fake order number, he was magically able to pull up “my” PlayStation order. He then asked me for my order number and I replied with 123456-7892020, asked my name and I told him Julia Roberts (go big or go home, right?!). Hold up, I haven’t given you any information, my caller ID is blocked but you know how many years I’ve been shopping? Nice try pal, I’ve been with Amazon for decades, but whatever. I imagined a random dude on the other end, sitting there in a tank top and boxers eating Funyuns and drinking a PBR waiting for someone to call.įinally, a guy answered and even threw in the pleasantries of asking me how I was doing and thanking me for being a valued Amazon shopper for two years.
When my call was finally answered, it was a computer-sounding voice.Īfter pressing 1 to speak to someone, the phone rang several times. I like to get to the bottom of things and these scammers make me so angry, so I decided to call their “Amazon Hotline”. So what did I do knowing this was an Amazon scam? I shop on Amazon almost every day (so much so that I may need an intervention), so from the look of the fraud email it seems they have mimicked the cart page from Amazon and not the shipment email, nice try scammers. They want you to react based on the email alone and NOT go to your Amazon account. The fraudulent email contains just way too much information. Total Amazon scam.Īs you can see from my screencap, Amazon shipment emails are currently formatted with this box set up with concise information about your purchase. The fraudulent email has the entire address right there so that the recipient will see it and instantly think OMG I didn’t place that order, leading you to possibly call their fraudulent hotline.
DOES AMAZON USE ANYDESK FULL
🚫 Red Flag #4: Currently, Amazon emails do not include the full address in the shipment confirmation email, only the city, and state. In fact, Amazon doesn’t want you to call, it’s much easier (and faster) for them to handle your issues via their online customer support chat. This is a definite way to be able to tell if it’s an Amazon scam. I think I’ve called them maybe once in the 20+ years I’ve been a customer (and it took forever to find the number to call). There isn’t even a phone number included in the emails that they send. Wait a minute, Amazon will never mention in their emails that you should call them if you didn’t place an order. 🚫 Red Flag #3: Oh look! There’s a handy dandy phone number for me to call about my fraudulent order. This has never shown up on ANY of my previous Amazon order details… something seemed very off about this! 🚫 Red Flag #2: “If you did not place this order” is never in the verbiage that Amazon uses when sending out shipment notifications. 🚫Red Flag #1: At a closer glance, I noticed that the email originated from a Gmail account instead of from order emails typically come from, and definitely NOT a Gmail account! My first thought was, “oh man, someone has hacked my Amazon account and I should call.” Luckily this “official” email had all of the information I needed in order to take care of it. Oddly enough, I knew the exact area as I used to live in a neighboring city. I received an email “from Amazon” that stated a Sony PlayStation had been shipped to an address in California. I thought I’d share my experience with you and give a few tips on what to look for in order to keep your information safe and to avoid being scammed. I received an email that appeared to be legit at first glance, but it wasn’t… it was in fact a total scam. Here’s how I dealt with an Amazon imposter: Y’all might want to grab a cup of coffee ☕️ and maybe even a snack 🍿 because my story is going to be kind of long, but I think it’s important to know these Amazon scams are out there. in addition to the millions of dollars that are scammed every day related to online shopping, credit cards, and phony IRS bills. According to the FTC, Americans have lost over $382 million to fraud linked to COVID-19 since last year when the pandemic started. As unemployment numbers soared over the past year due to the coronavirus pandemic, it seems that phone and online scams have also been on the rise including identity theft, virtual credit card skimming, and more.
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